DGFT Helpdesk support is now available on 24×7 basis- reg.
In order to facilitate trade and extend more proactive helpdesk support to the exporting community, it is informed that the services of DGFT Helpdesk will now be available on a 24×7 basis.
- Stakeholders may use any of the below channels to flag any issues, suggestions or feedback on matters related to DGFT as follows –
i. Call the Helpdesk support on Toll Free numbers 1800-572-1550 or 1800-11-1550
ii. Raise a Helpdesk ticket by navigating to DGFT website ( https://dgft.gov.in ) → Services → DGFT Helpdesk Service. Users may also see their earlier ticket(s) status on real-time basis or search previously filed requests.
iii. Write an email to dgftedi@nic.in - Trade Community may also refer to the Help manuals, FAQs and educational videos for suitable guidance. The same is available on the DGFT Website → Learn → ‘Application Help &FAQs’ for perusal of the trade community.
This issues with the approval of the competent authority.
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