MCA FAQs updated as on 24.04.2022
1) In Version-2 (V2), I am a Registered User and while trying to upgrade to Business User, I am getting PAN validation error. How can this be resolved?
If you are an existing User of Version-2, please login Version-3 (V3) portal with the same credentials and click on “Update Profile” on the top right corner of the screen.
Your First Name, Middle Name, Last Name and Date of Birth, will have an “Edit” option for updating the details.
Once the correct details have been provided, your PAN Validation will be successfully completed with correct Name & Date of Birth.
Reminders:
• Please provide First Name, Middle Name, Last Name in capital letters.
2) I have multiple users ID created in V2 with same email ID? How can I upgrade myself to Business User in V3?
If you have multiple accounts in Version-2 with same email ID, please login Version-3 portal with the same credentials and click on “Update Profile” on the top right corner of the screen.
There is an option to “Edit” your Email ID. Please edit your email ID and provide a new/unique Email ID.
After successful login, the new Email ID will become the Username of such account and
the User will be able to login again with updated Email ID (Username) and Password.
Please Note: – User can edit the email only once.
3) There are no values available in the “Area/Locality” field dropdown. How can this be resolved?
While filling any address related information in any form, Users are required to select the ‘Country’ first before giving any value in ‘Pin Code’ field. If the country is selected as India, the related Area/Locality of the Pin Code will appear in the dropdown list. Below is the case where Pin Code was entered before the selection of Country in the Address Section:
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