Publishing Investor Charter for KYC (Know Your Client) Registration Agencies (KRAs) on their Websites.
- In order to facilitate investor awareness about various activities where an investor/client has to deal with KRAs for availing Investor Service Requests, SEBI has developed an Investor Charter for KRAs, inter-alia, detailing the services provided to Investors, Rights of Investors, various activities of KRAs, Dos and Don’ts for Investors and Grievance Redressal Mechanism.
- In this regard, all the registered KRAs shall take necessary steps to bring the Investor Charter, as provided at ‘Annexure – A’ to the notice of existing and new investors by way of:
a) disseminating the Investor Charter on their websites / through e-mail;
b) displaying the Investor charter at prominent places in offices etc. - These disclosure requirements are in addition to those already mandated by SEBI.
- This circular is issued in exercise of powers conferred under Section 11(1) of Chapter IV of the Securities and Exchange Board of India Act, 1992 to protect the interests of investors in securities and to promote the development of, and to regulate the securities markets and shall come into effect from the date of this circular.
- The Circular is issued with the approval of the competent authority.
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